AI assistants & chatbots

AI assistants and chatbots are intelligent dialogue systems that enable automated communication and support diverse business processes.

What we do

Analysing use cases and business requirements
Designing dialogue strategies and user flows
Selecting appropriate AI technologies and platforms
Developing and implementing chatbot systems
Integrating with existing IT infrastructures
Training and optimising language models
Testing and quality assurance
Maintaining and evolving solutions

Typical applications

Automated customer service and FAQ responses
Lead generation and qualification in sales
Internal knowledge bases and support assistants
Appointment scheduling and booking systems
Personalised product advice and recommendations
Onboarding processes for new employees
Feedback collection and surveys
Controlling smart home devices or IoT applications

Related projects

Ippolito Fleitz Group

Service design · UX/UI Design · Design systems

Ippolito Fleitz Group

Die Maus in 3D

Character design · 3D Animation · Web apps

Die Maus in 3D character design and animation for WDR. Sendung mit der Maus - 3D figure by Machbar

Die Maus

UX/UI Design · Web apps · Prototyping

Clickable button for the Die Maus project. Shows: A close-up of Die Maus's face. Text reads: Die Maus. The website and the MausApp are among the most successful digital offerings for children in Germany.

Do you want to implement AI assistants and chatbots in your business?

We would be happy to advise you on the possibilities and develop the right solution…